Return & Refund Policy
Return Eligibility
Returns may be accepted under the following conditions:
- Item arrived damaged or defective
- Incorrect item received
- Item is unused and in original condition
Requests must be submitted within 15 days of delivery.
Non-Returnable Items
- Final sale items
- Items damaged due to misuse, improper handling, or normal wear
- Requests submitted after the return window
Return Process
1.Contact info@glosterft.comwith order number and details
2.Await approval and return instructions
3.Ship the item using a trackable method
Refund Processing
Once the returned item is received and inspected, refunds are processed within 5 business days to the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
Contact Us
Company Name:GLOSTER FURNITURE,INC.
Address:1075 FULP INDUSTRIAL ROAD, SOUTH BOSTON, VA 24592
Phone: +1 (859) 227-5346
Email:info@glosterft.com
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
We will respond within 24 hours.